Policies
By agreeing to these conditions you certify that the person booking this room is 21 years of age or older. Please contact us if you have specific questions.
Deposit
We collect a one night deposit to hold the guest room and the remaining balance will be charged the day of arrival.
Cancellation Policy
Regardless of reason, bookings are not refundable within 72 hours of check-in. Reservations cancelled with more than 3 days notice will be fully refunded to the card provided at time of booking (this may not apply to full house buyouts where other terms were agreed upon).
Check-in / Check-out
With our keyless entry system self check-in is a breeze! Each guest is assigned a unique access code (Hint: it's the last 4 digits of your phone number) and all rooms are clearly labeled for your convenience. Access codes to the doors become active at 4:00pm on check-in day and will expire at 11:00am on the day you are set to check-out, unless prior arrangements have been made.
Pets
Pets are not permitted on property. While we love our pets, not all of our guests feel the same way. If a pet is in your possession and/or in your room without the consent from a member of our staff, there is a $250 mandatory cleaning fee and the pet must be removed from the property. Service animals are permitted on property by law. Service animals have been trained to perform a specific job or task to assist with a disability. Emotional support animals are not service animals per the ADA as they have not been trained to perform a specific job or task to assist someone with a disability.
Caffeine Fix
While we don’t serve breakfast at the Hotel we encourage our guests to take advantage of the many exceptional culinary options the Seacoast has to offer! See our list of recommendations. We do provide light snack options along with a Nespresso coffee bar, organic teas, filtered & sparkling water (feel free to bring your re-usable bottle!) juice & ice—all available 24/7 in the main lobby.
“Inside” Voices
In terms of noise, please be courteous of your fellow guests. Quiet hours are from 10 pm - 8 am. Excessive exterior and common area noise is not permitted. No gatherings / parties in the common area.
Adults Preferred
We require that all guests be at least 21 years of age to book a reservation at Hotel Thaxter. Hotel Thaxter may not be suitable for children under 12 years of age in terms of safety (think sharp corners and fine art!) or serenity (think “quiet reprieve”) Please contact our modern boutique hotel if you have specific questions!
Damages
All of our guest rooms are smoke free. Please abstain from lighting candles or incense as any smoke may trigger the fire alarm system. We will charge a $250 fee for lighting candles or smoking in guest rooms. Pets are not allowed with the exception of registered service animals. If these conditions are not met you may be asked to leave the inn and/or pay a fee to cover additional costs of cleaning or damages.
Taxes & Fees
By booking directly with us, you can be sure you’re getting the best price available & avoid paying hidden fees or non refundable rates to a third party booking engine. We simply charge a state mandated NH Rooms & Meals Tax at a rate of 8.5% which will be calculated and clearly noted during the booking process. Gratuities are not included but appreciated!
Parking
When visiting Hotel Thaxter we offer reserved parking service ($40/car per night). This service is currently provided between 8 am and 8 pm. To enjoy these offerings you can add one to your stay at check out. Alternatively, please see our close proximity self parking options here.
We appreciate your business very much, thank you for booking your visit to the Seacoast at Hotel Thaxter!